Quality Assurance

Learn more about Florence Corporation's dedication to quality or contact our quality department.

Quality Product & Customer Service

Dedicated to the highest standards since 1934.

Florence Corporation continues to demonstrate a solid commitment to quality craftsmanship. Selecting a manufacturer that voluntarily holds itself to the highest industry standards ensures you will receive a quality product and dedicated customer service. With its vertically integrated processes and strict quality control procedures, Florence has been dedicated to the highest standards since 1934.

View our full Quality and Environment, Health & Safety policy:

Q & E, Health & Safety Policy

Florence’s Quality Practice

The Florence Management Team is committed to developing and implementing effective means to fulfill its Quality and Environmental Health & Safety mission. Our company policy is to…   

    • Establish and maintain a documented system that meets the requirements of both ISO 9001 Quality and ISO 14001 Environmental Management Standards
    • Provide the human and material resources as deemed appropriate and feasible to the task
    • Listen regularly to our customers and interested internal and external parties regarding expectations and views on quality products and environmental aspects
    • Communicate regularly and effectively with the entire organization the importance of exceeding expectations of our customers, regulatory agencies, and other interested constituencies
    • Establish and execute measurable and attainable quality and environmental objectives and targets for continual improvement
    • Periodically review effectiveness and suitability of our entire operating system and progress toward established objectives and targets
    • Plan efforts for support of the operation by evaluating organizational needs & performance, and by analyzing risks and opportunities relevant to the organization and its interested parties
    • Continually renew this commitment to excellence in producing a quality product and by protecting the environments utilizing the basic principles of pollution prevention, waste minimization, and recycling
    • Achieve or exceed compliance with applicable legal and other requirements, such as EPA, KDHE, OSHA, & NFPA regulations
    • Strive to complete environmental opportunities identified in the Gibraltar CSR (Corporate Social Responsibility) program
View OSHA Certificate

ISO 9001:2015

Quality Certificate

We are proud to have been the FIRST manufacturer in our industry to be ISO 9001:2015 certified and we consistently surpass all required audits.

You can be assured that your mailbox and storage needs will be crafted right the first time

ISO 9001: 2015 is an internationally recognized Quality Management Standard requiring qualifying companies to identify, define, document, implement, monitor, measure, and continually improve the effectiveness of its processes for the purposes of enhancing Customer Satisfaction. Companies must undergo third-party audits by accredited certification boards in order to become ISO 9001:2015 certified.

ISO 9001 : 2015 Certificate DQS Endorsement Letter

Standards & Requirements

ISO Standards & QMS Requirements

ISO Standards

  • Make product and service development, manufacturing, and supply more efficient, safer, and cleaner
  • Facilitate trade among countries and make it fairer
  • Provide governments with a technical base for health, safety, environmental legislation, and conformity assessment
  • Share technological advances and good management practice among international partners
  • Disseminate and help to drive innovation
  • Safeguard consumers and users of products and services
  • Make life simpler by providing tested solutions to common problems

ISO 9001:2015 specifies requirements for a quality management system where an organization

  • Needs to demonstrate its ability to consistently provide products that meet customer and applicable statutory and regulatory requirements
  • Aims to enhance customer satisfaction through the effective application of business systems
  • Includes processes for continual improvement and the assurance of conformity to customer and applicable statutory and regulatory requirements
All requirements of ISO 9001:2015 are generic and are intended to apply to all organizations, regardless of type, size, and product provided. Selecting a manufacturer that voluntarily holds itself to these high standards ensures you will receive a quality product and dedicated customer service.

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