Postal Regulations

Download USPS regulations and mailbox standards.

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Postal Regulations Quick Links Guide

Download our convenient quick guide for U.S. Postal Service regulations that includes all of the information, links and documents below.

Centralized Mail

U.S. Postal Service Regulations

The following links and documents include important information about U.S. Postal Service Regulations related to centralized mailbox requirements and standards.

USPS Delivery Planning Guide for Builders and Developers

Please note that the USPS updates standards and information periodically. Always check with your local Postmaster before proceeding with mail center projects.
Renovations/Remodel Projects Guide to Mailbox Planning

USPS requires mailboxes to be upgraded to currently approved standards when any remodeling or renovation occurs to the property. (See Section 632.621)
Find USPS Approved Mailboxes in the Postal Bulletin

A list of all USPS approved mailboxes and approved manufacturers can be found in the latest Postal Bulletin which is published bimonthly.

Contact USPS

Find Your Local Post Office

Contact your local postmaster to review your centralized mailbox project plans. Always explain that you are looking for centralized mailbox planning guidance when contacting your Post Office as the personnel assigned may vary.

USPS Guidelines

USPS Regulations Governing Centralized Mailboxes

Official USPS bulletins and federal guidelines for centralized mail planning.

Cluster Box Unit Installation Planning for Accessibility

See important information regarding customer and carrier accessibility and plan your CBU installation according to USPS standards.
Obsolete NDCBU Not Approved for Use – Replace with Current CBU Model

NDCBUs are no longer supported for any continued centralized mail delivery service. All reasonable efforts must be made to identify all NDCBUs still in service and get them replaced as quickly as possible.
USPS Published Standards for Wall-Mounted Centralized Mailbox Receptacles

The Federal Register is not regularly updated – refer to the Postal Operations Manual and National Delivery Planning Standards Guide published by the USPS for current regulations for planning your mail center. Details related to a 2020 change in the mail compartment to parcel locker ratios can also be found here: 2020 Change to 4C Mailbox to Parcel Locker Ratio Requirements
USPS Requires (1) Parcel Locker for every (5) Mailboxes (1:5)

The U.S. Postal Service requires a 1:5 ratio (one parcel locker for every five mailboxes) on mailbox installations.

For additional information, view Section 5 of the USPS Delivery Planning Guide for Builders and Developers or refer to the postal publication linked below.

USPS Approved Mailboxes

Find the Perfect USPS Approved Mailboxes for Your Project

Florence USPS Approved mailboxes meet all the rigorous standards and testing required for USPS compliance. Learn more about how to ID USPS Approved mailboxes and browse USPS compliant centralized equipment.

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