Welcome NMHC!

Welcome to the Florence resource hub for the National Multifamily Housing Council. Discover tailored insights and tools to help you make the most of Florence’s trusted centralized mail delivery solutions for multifamily communities.

Consult with a Florence Dealer

What Makes Us Florence

It's Not Just What We Make, It's What Makes Us

At the end of the day, we strive to be more than just a product manufacturer. We provide technical support and customer service through both our centralized customer service operation and network of sales and manufacturer's representatives. Florence is also proud to have built relationships with the most extensive national dealer network in the industry. Authorized Florence Dealers are located from coast-to-coast and are ready to assist you from specification to final installation and everything in between. By utilizing local expertise rather than buying direct from the factory, you are guaranteed personalized local service to meet your needs for each and every project.

USPS Approved Mailboxes

Built to Current Postal Standards

Since the beginning, our core focus has been secure postal specialty products built to the latest USPS standards. Throughout the years, we have been honored to have been recognized multiple times by the US Postal Service for Supplier Excellence, Supplier Quality, and Supplier Innovation, and we were the first manufacturer to be officially licensed to manufacturer the CBU commercially.

As the innovative value leader in providing high-quality products to secure personal property, Florence has effectively equipped commercial and residential customers alike in North America and select international markets. We continue to provide the most comprehensive line of USPS approved products in the market and are working in collaboration with teams of customers, dealers, architects and builders alike to develop additional complementary products to serve the changing needs of the market and your individual projects.

Postal Regulations USPS Approved Mailboxes

Centralized Mail Equipment

Choose the Right Products

Florence offers an array of USPS Approved equipment options from free-standing outdoor Cluster Box Units (CBU) to recessed wall-mounted 4C mailbox suites. Our pedestal-mounted CBUs and OPLs offer a safe, secure solution for access to mail and package delivery 24 hours a day in one central outdoor location or in clusters distributed throughout the neighborhood. Florence also offers numerous pre-configured 4C recessed wall-mounted mailboxes and parcel lockers to deliver flexible solutions that can be custom configured to meet the specific needs of your indoor mailroom project.

Indoor Installs

Modular, highly versatile designs for custom indoor and outdoor installations in residential or commercial buildings. USPS Approved for mail and package delivery.

Outdoor Installs

Designed for outdoor installations in both residential communities or commercial buildings. USPS Approved and licensed and for mail and package delivery.


Why Choose Florence?

We Make Choosing the Right Mail & Package System as Simple as 1-2-3

As a proud NMHC Advisory Council Member and active participant within the multifamily housing community, Florence is deeply committed to supporting the industry. Our continued involvement with NMHC reflects our dedication to advancing multifamily development and resident-focused centralized mail delivery solutions.

With demonstrated experience creating dependable, compliant, and durable products for nearly 95 years, we offer a 5-year warranty on all Florence mailboxes. Offering a comprehensive line of both USPS Approved and Private Delivery products, we are here to help you design faster, build smarter, and manage better. Follow these steps to find the ideal mailbox solution for your project:

  1. 1
    Develop a Preliminary Concept
    Start planning as early as possible to ensure dedicated space allowance, sufficient mail and package storage, and that all key requirements and specifications are met. If your project includes single- and multi-family residences in a development, start involving other stakeholders now — especially the USPS.
  2. 2
    Contact a Florence Dealer
    Partner with an Authorized Florence Dealer and local USPS Growth Manager to determine delivery locations, adequate space, and appropriate mail equipment for a renovation or new build. You should also research local building codes and accessibility requirements for compliance.
  3. 3
    Finalize Your Mail Center Plans
    Work with a local authorized Florence Dealer to select the right products and finalize your drawing plans. Plan ahead for USPS inspection and commencement of mail delivery. Once your mail center installation is complete, you’re ready to schedule USPS to install master locks and to start receiving mail!

Installation Gallery

View Our Past Projects

Click arrows left or right to view our
gallery of mailbox installations.

View Gallery
View Complete Gallery

Toolkits

Start Planning Your Project

Browse our Industry Toolkits to find the tools and resources you need to assist in the planning, design, and implementation of USPS compliant mailbox installations.

Architects
Builders and Developers
Property Managers
Condo Owner Associations

Configurator

Configure Your Mailbox

The Florence Configurator brings your project to life by helping you create the ideal mailbox installation for your project. Our drag-and-drop interface makes it easy to design, layout, and even update installation details. Generate PDF drawings, CAD and BIM files to streamline your project documentation and help contractors during quote and order processes.

Design Your Project

Resources & Quick Links

Multifamily Housing Resources

Resources designed to guide and inspire you through every stage of planning, coordinating, and installing a USPS-compliant mailroom.

Warranty
Learn more about the Florence 5 year product warranty.
Centralized Mail Planning
Learn more about effective planning and benefits of centralized mail delivery.
Postal Regulations
Learn about USPS regulations and centralized mailbox requirements.
Installation Gallery
Browse our photo gallery to view Florence Mailboxes in action.
Improve or Replace?
Renovating an apartment with USPS compliant centralized mailboxes.
Literature Request
Browse our video library for installation tutorials and helpful product info.
Care and Cleaning
Learn more about caring and cleaning to keep your mailboxes looking new.
FAQ
Find the answers to our most frequently asked questions.
View All Resources
Browse all resources, technical docs and downloads.

Our Quality Commitment

Proud to be ISO &
OSHA Certified

With a centrally located USPS approved facility in Manhattan, Kansas, Florence is proud to be the only centralized mailbox manufacturer who is both an ISO 9001:2015 and ISO 14001:2015 Underwriters Laboratory audited manufacturer. Florence Corporation is dedicated to environmental stewardship by maintaining a successful recycling program which ensures appropriate re-use and/or reprocessing of all aluminum, corrugate, powder paint, wood, and steel materials, as well as office waste. This vertically integrated plant featuring on-site fabrication, state-of-the-art self-contained powder coating, and robotic welding has also been presented with a Pollution Prevention Award and is an OSHA certified SHARP facility.

Quality Assurance

Take the next step

Ready To Start Your Project?

Take your project planning to the next level by contacting an Authorized Florence Dealer today. Shop our full line of centralized mailboxes to select the best solution for your project and start designing your custom configuration using the drag-and-drop Florence Mailbox Configurator tool.

Consult with Dealer
Our nationwide network of Authorized Florence Dealers is ready to assist you every step of the way.
Find a Dealer
Request Literature
Submit a request for a powder coat reference sheet or product catalog to be mailed to you.
Request Now
Design Your Mailbox
Bring your centralized mailbox project to life and create the perfect installation plan with the help of our drag-and-drop interface.
Configurator