For nearly 85 years, Florence has designed and manufactured a broad line of secure centralized mail and package delivery equipment; establishing a reputation as the leading innovator in the marketplace.

With an eye to the future, Florence has taken its proven capabilities with delivery equipment and coupled it with robust electronics and flexible software control system technology to develop the intelligent locker system, Package Concierge®.

Made in America, Package Concierge® is the only secure and seamlessly integrated system for 24/7 package management that also meets all fire and safety standards.

Whether for apartments, retail, universities or office/corporate settings, there is a locker solution for your needs.

Markets

Apartments

Many multifamily communities receive more than 20,000 packages per year. Does your property management staff have the time to receive, organize, track, store, notify, and distribute that many deliveries to your residents? An automated, self-service Package Concierge® locker system provides easy access for all delivery carriers without requiring the assistance of the leasing team, and a secure solution for your residents.

Retail

Consumer expectations are increasing and last-mile fulfillment is a challenge. How will omnichannel retailers provide a seamless customer experience while leveraging the store location? Based on strong customer adoption in 2017 buy online pick-up in-store (BOPIS) and buy online return in-store (BORIS) is the key. Offering an automated, self-service PackageConcierge® locker system is the answer!

University

College students get a lot of packages and the centralized mail service for the University staff and faculty is a campus staple. With the increase in package volume driven by today’s online shopping culture, is your campus equipped to handle the volume? Utilizing an automated, self-service Package Concierge® locker system ensures that everything from the beginning of the semester textbooks to the pre-finals care packages are delivered safe and secure.

 

Office

Because employees are concerned about the safety of their packages sitting on their home doorsteps, they often ship them to their office instead. That, combined with the daily standard business package delivery, puts a strain on the existing internal delivery system. Maintain business continuity and offer employees the convenience they need by installing an automated, self-service Package Concierge® locker system to better manage the flow.