Video Library

How-to Videos and More

How-To Videos

How to Install a CBU

How to Change a CBU Door

How to Change a CBU Lock

How to Use Touch-up Paint

How to Set a REAL Combo Lock

Frequently Asked Questions

What do I do if my mailbox
needs cleaning or the lock sticks?

Is my mailbox safe
from break-ins?

How do I get a replacement
mailbox key?

Why won't the parcel locker key
come out of the lock?

When should I repair or
replace my old mailbox?

Product Videos - Cluster Box Units (CBU)

Cluster Box Units (CBU)

CBU - Security and Protection

CBU - Parcel Lockers

CBU - Outgoing Mail

CBU - Key Trapping Locks

About Florence and Our Industry

What Makes Us

The Florence Difference

Authorized Florence Dealers

Centralized Mail Delivery

Find a Local Dealer

An Authorized Florence Dealer in your area is available to assist you.
International? Click Here.

Replacement Locks and Keys

Lost a key? Need a new lock? Florence Manufacturing provides replacement locks and keys for all our products.
» Lock and Key Lookup

Identify Your Mailbox

Not sure what product you have? Send us a photo and we'll get you the right part or replacement options.
» Mailbox ID Form

Architect Toolkit

Our one-stop online resource page for architects and design professionals.
» Learn More