ISO 9001: 2008 is an internationally recognized Quality Management Standard that requires a company to identify, define, document, implement, monitor and measure, and continually improve the effectiveness of its processes for the purposes of enhancing Customer Satisfaction. Companies must undergo third-party audits by accredited certification boards in order to become ISO 9001:2008 certified. ISO Standards

• make the development, manufacturing and supply of products and services more efficient, safer and cleaner
• facilitate trade between countries and make it fairer
• provide governments with a technical base for health, safety and environmental legislation, and conformity assessment
• share technological advances and good management practice
• disseminate innovation
• safeguard consumers, and users in general, of products and services
• make life simpler by providing solutions to common problems

ISO 9001:2008 specifies requirements for a quality management system where an organization

• needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and
• aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All requirements of ISO 9001:2008 are generic and are intended to be applicable to all organizations, regardless of type, size and product provided.

Selecting a manufacturer that voluntarily holds itself to these high standards ensures you will receive a quality product and dedicated customer service.  With its vertically integrated processes and strict quality control procedures, Florence Manufacturing has been dedicated to the highest standards since 1934.